FAQs

Why VAKKUM?

VAKKUM is certified by SGS to be 99% effective in protecting us from harmful bacteria, such as Staphylococcus Aureus and E. Coli! Our latest antibacterial technology from Korea is specially designed on the tumbler’s cap and it guarantees a safe consumption by preventing bacteria from harbouring in the nooks and cranny.

We also make sure our tumblers are leak-proof so that it serves you the greatest reassurance rain or shine!

 

How to clean my VAKKUM tumbler?

Clean your VAKKUM tumbler with warm water and mild soap or detergent for safety and hygiene purposes.Rinse thoroughly and let dry.

 

Can I put my VAKKUM tumbler in a microwave oven?

No. VAKKUM tumblers are not designed to be used with microwave ovens.

 

Can I put my VAKKUM tumbler on the stove to heat my drinks up?

No. Our tumblers are not designed to be heated up with a stove or with any other external sources of heat.

 

How long can my VAKKUM tumbler keep my drinks hot/cold?
 
VAKKUM tumblers can retain the temperature for 8 to 20 hours. The temperature will start to reduce after 8 hours.

 

Can I get VAKKUM tumblers customised?
 
Please to refer to our Corporate Gifting section here.

 

How to make payment?

VAKKUM accepts all VISA and MasterCards credit and debit cards payments.
Please take note that additional charges may be incurred if a non-Malaysian issued card is used due to foreign exchange rates.

 

When will I receive my purchase?

For our Malaysian customers, you will be able to receive your order within 1-2 business days once the payment is completed.